Cancellation Policy

Riding Lesson Cancellation/ Reschedule Policy

Please take a moment to read and understand our policy

 

We are happy to give a 100% refund if we receive 72 hours notice.

Eg: if the lesson you wish to cancel or reschedule is on Saturday at 2pm you must let us know by 2pm on Wednesday in order to receive the full price of the lesson.

 

If we receive less than 72 hours but more than 24 hours notice we will refund 50% of the lesson cost.

Eg: if the lesson you wish to cancel or reschedule is at 2pm on Saturday and you inform us on Friday at 11am we will refund 50% of the lesson price.

 

If we receive less than 24 hours notice we are unable to make any refund.

Eg: If the lesson you wish to cancel or reschedule is at 2pm on Saturday and you inform us at 7pm on Friday we will be unable to give any refund.